Question 1

How long does it take to build a store?

Accepted Answer

It depends on the complexity, but usually between 4 and 8 weeks.

Question 2

Are hosting and domain included?

Accepted Answer

If we build on Shopify, hosting is included natively. If we go with WooCommerce or another self-hosted platform, we recommend trusted providers and leave everything set up so you only have to focus on selling.

Question 3

Will I be able to manage the store myself afterwards?

Accepted Answer

Yes. Before handover we train you and your team so you can manage products, content and orders on your own. You'll only need us for the big changes.

Question 4

Do you offer support after launch?

Accepted Answer

Yes. We have monthly support and maintenance plans, plus hour packs for one-off improvements. Nobody is left alone after launch.

Question 5

Will I keep my sales and SEO if I switch platforms?

Accepted Answer

We run migrations with a 301 redirect plan, URL mapping and a metadata review so your organic traffic and revenue don't drop during the switch.

Question 6

How much design customisation do you offer?

Accepted Answer

Full. We don't use generic themes: we design every store around your brand, your catalogue and your end customer, staying consistent with your visual identity.

Question 7

Can I connect my store to external systems (CRM, payments, logistics, etc.)?

Accepted Answer

Of course. We connect your store to ERPs, CRMs, payment gateways, shipping platforms and marketing tools using native APIs or automations with n8n and Zapier.

Question 8

What if I already have a store but it doesn't sell?

Accepted Answer

We run a technical and commercial audit to find the bottlenecks, prioritise what has the biggest impact on conversion and put together an improvement plan that's measurable month by month.

We answer your questions before we start

Start selling more today with a tailor-made eCommerce